Privacy Policy
Effective Date: 01/11/2024
At Nurturing Mind, Body & Spirit, we are committed to protecting your privacy and maintaining the confidentiality of your health information. This Notice describes how your Protected Health Information (PHI) may be used and disclosed and your rights under the Health Insurance Portability and Accountability Act (HIPAA). Please review this Notice carefully.
How We May Use and Disclose Your Health Information
We may use or disclose your Protected Health Information (PHI) in the following ways:
Treatment: To provide, coordinate, and manage your healthcare services, including consultation with other professionals or referrals.
Payment: To obtain payment for your healthcare services, such as billing insurance providers or processing claims.
Healthcare Operations: For business operations such as quality improvement, staff training, licensing, and auditing.
As Required by Law: To comply with federal or state laws, such as reporting abuse or responding to subpoenas or court orders.
Public Health and Safety: To protect public health or to prevent a serious threat to your health or safety or the health or safety of others.
Other uses and disclosures of your PHI will require your written consent.
Your Rights Regarding Your Health Information
As a client of Nurturing Mind, Body & Spirit, you have the following rights:
Right to Access: Request and obtain a copy of your health records.
Right to Amend: Request corrections to your records if they are inaccurate or incomplete.
Right to Request Restrictions: Request limits on how we use or disclose your PHI. While we will consider your request, we are not required to agree to all restrictions.
Right to Confidential Communications: Request that we contact you by specific means (e.g., only at home or via email).
Right to an Accounting of Disclosures: Obtain a list of certain disclosures of your PHI made by Nurturing Mind, Body & Spirit.
Right to Receive a Copy of This Notice: Receive a paper or electronic copy of this Notice at any time upon request.
To exercise these rights, please contact us at (510) 225-4040.
Our Responsibilities
Nurturing Mind, Body & Spirit is required by law to:
Maintain the privacy and security of your PHI.
Inform you promptly if a breach occurs that compromises your PHI.
Provide this Notice of Privacy Practices and follow its terms.
Update this Notice as necessary and inform you of any changes.
Communication and SMS Privacy Policy
As part of our commitment to providing accessible care, we use SMS (text messaging) to facilitate communication about scheduling and appointment reminders. By initiating or replying to text messages with Nurturing Mind, Body & Spirit, you agree to the following:
SMS Consent:
We may send SMS messages related to scheduling, reminders, and confirmations.
You can opt out of SMS communication at any time by replying "STOP" to any message or contacting our office.
Opt-Out Options:
Notify us directly at (510) 225-4040 or reply "STOP" to any message to discontinue text communications.
Confidentiality in SMS:
While we take reasonable measures to secure SMS communication, text messaging may not be fully secure. If you prefer an alternative communication method, please inform us.
To ensure your privacy, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Additionally, all other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint with Nurturing Mind, Body & Spirit or the U.S. Department of Health and Human Services Office for Civil Rights (OCR). Filing a complaint will not impact your care.
Contact Information for Nurturing Mind, Body & Spirit:
Phone: (510) 225-4040
Email: yeni@nurturingmindbodyandspirit.com
To file a complaint with OCR, visit: https://www.hhs.gov/ocr
Contact Us
For questions about this Notice, your rights, or how we use and protect your information, please contact:
Nurturing Mind, Body & Spirit
Phone: (510) 225-4040
Email: yeni@nurturingmindbodyandspirit.com